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Author Topic: Screen constantly awakens during charging  (Read 484 times)
1stcoolphone
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« on: December 07, 2009, 12:37:44 PM »

Just swapped out my first pre for a second one, and now here is the situation that is occurring.

whenever the phone is charging, whether it is via a PC or electrical outlet, the screen continually lights up. 

So i plug it in, screen lights up to indicate charging with icon in lower right, then the screen times out and goes black as normal.  about 20 seconds later, screen lights back up again, as if a txt message hit or i am about to receive a call.  Nothing though of course.  After the timeout, goes black again, then a few seconds later lights back up.

It's fine when not being charged, so the screen stays off until awakened due to external activity.  Txt msg, incoming call, me activating, etc...

any thoughts?
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H2O
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« Reply #1 on: December 07, 2009, 03:08:27 PM »

When you got the phone swapped out did you also get a new usb cable?
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1stcoolphone
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« Reply #2 on: December 07, 2009, 04:51:02 PM »

no, I did not. 
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H2O
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« Reply #3 on: December 07, 2009, 05:44:48 PM »

The cord might be the problem.
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sourmom2
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« Reply #4 on: December 07, 2009, 06:05:16 PM »

I was also having this problem....Found out that the part going into my phone was loose...Have you tried using a different charger with it?
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H2O
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« Reply #5 on: December 07, 2009, 06:19:37 PM »

Oh whoops, I thought I read that your first pre was having this issue as well. Try what sourmom2 said
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1stcoolphone
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« Reply #6 on: December 08, 2009, 07:05:01 AM »

thanks guys.  Putting in an order to riteav.com to get some extra cables.  I've been meaning to do that anyway.

I'll let the group know the results.

thanks!
John
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wankerc5
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« Reply #7 on: December 08, 2009, 08:59:08 AM »

thanks guys.  Putting in an order to riteav.com to get some extra cables.  I've been meaning to do that anyway.

I'll let the group know the results.

thanks!
John

if the cable is defective you should just get sprint to replace it...  i'm pretty sure it would fall under the 1yr warranty the phone is under...
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