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Author Topic: WebOS 1.4.0 Now Live for Everybody!  (Read 3162 times)
cujaflow
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« Reply #12 on: March 01, 2010, 09:27:49 PM »
Quote from: H2O on March 01, 2010, 07:31:07 PM
Quote from: cujaflow on March 01, 2010, 04:53:56 PM
I am trying to reinstall Preware, but I am not having any luck.  I have tried to install it from 4 different computers, 1 Mac, Windows 7, XP, and Vista.  No luck.  My pre wont connect to the computers.  I believe I followed directions correctly.  Basically my phone is not communicating with the computers.  I cannot use WebOSDoctor, or save the files to do full erase.  No preware = missing updates & patches for apps I use.  Can anyone help?

You can access usb mode by pressing orange+sym+"U". As for doctoring your phone, below is way for you to do that as well.

- Pull the battery
- Plug into computer USB
- Hold the UP volume button (don't let go)
- Power on the Pre
- USB symbol should appear
- Let go of Volume button
- Run WebOS Doctor

Thank you for the help.  I tried doctoring my phone last night, but it never connects to the phone.  When I connect the phone thru the usb to the computer, I no longer get any options.  The only change is that it looks like it is charging.  Then i get an error message saying the device malfunctioned.  Could that be the issue?  If so, how do I fix that. 

Here is what I've done so far:

I downloaded WebOS Quick Install v.301
- Installed and it automatically installs and runs WebOS Doctor
I have Java 1.6 running and verified
Novacomd was established, (however, after getting a No Device Detected message I tried to install manually through options in Preware.  I get a message saying Serviced Removed)

Any thing else I can do?
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H2O
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« Reply #13 on: March 01, 2010, 09:41:54 PM »
Quote from: cujaflow on March 01, 2010, 09:27:49 PM
Quote from: H2O on March 01, 2010, 07:31:07 PM
Quote from: cujaflow on March 01, 2010, 04:53:56 PM
I am trying to reinstall Preware, but I am not having any luck.  I have tried to install it from 4 different computers, 1 Mac, Windows 7, XP, and Vista.  No luck.  My pre wont connect to the computers.  I believe I followed directions correctly.  Basically my phone is not communicating with the computers.  I cannot use WebOSDoctor, or save the files to do full erase.  No preware = missing updates & patches for apps I use.  Can anyone help?

You can access usb mode by pressing orange+sym+"U". As for doctoring your phone, below is way for you to do that as well.

- Pull the battery
- Plug into computer USB
- Hold the UP volume button (don't let go)
- Power on the Pre
- USB symbol should appear
- Let go of Volume button
- Run WebOS Doctor

Thank you for the help.  I tried doctoring my phone last night, but it never connects to the phone.  When I connect the phone thru the usb to the computer, I no longer get any options.  The only change is that it looks like it is charging.  Then i get an error message saying the device malfunctioned.  Could that be the issue?  If so, how do I fix that. 

Here is what I've done so far:

I downloaded WebOS Quick Install v.301
- Installed and it automatically installs and runs WebOS Doctor
I have Java 1.6 running and verified
Novacomd was established, (however, after getting a No Device Detected message I tried to install manually through options in Preware.  I get a message saying Serviced Removed)

Any thing else I can do?

Try doctoring it as outlined above
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cujaflow
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« Reply #14 on: March 02, 2010, 01:43:58 AM »
Quote from: H2O on March 01, 2010, 09:41:54 PM
Quote from: cujaflow on March 01, 2010, 09:27:49 PM
Quote from: H2O on March 01, 2010, 07:31:07 PM
Quote from: cujaflow on March 01, 2010, 04:53:56 PM
I am trying to reinstall Preware, but I am not having any luck.  I have tried to install it from 4 different computers, 1 Mac, Windows 7, XP, and Vista.  No luck.  My pre wont connect to the computers.  I believe I followed directions correctly.  Basically my phone is not communicating with the computers.  I cannot use WebOSDoctor, or save the files to do full erase.  No preware = missing updates & patches for apps I use.  Can anyone help?

You can access usb mode by pressing orange+sym+"U". As for doctoring your phone, below is way for you to do that as well.

- Pull the battery
- Plug into computer USB
- Hold the UP volume button (don't let go)
- Power on the Pre
- USB symbol should appear
- Let go of Volume button
- Run WebOS Doctor

Thank you for the help.  I tried doctoring my phone last night, but it never connects to the phone.  When I connect the phone thru the usb to the computer, I no longer get any options.  The only change is that it looks like it is charging.  Then i get an error message saying the device malfunctioned.  Could that be the issue?  If so, how do I fix that. 

Here is what I've done so far:

I downloaded WebOS Quick Install v.301
- Installed and it automatically installs and runs WebOS Doctor
I have Java 1.6 running and verified
Novacomd was established, (however, after getting a No Device Detected message I tried to install manually through options in Preware.  I get a message saying Serviced Removed)

Any thing else I can do?

Try doctoring it as outlined above

I tried orange+symbol+"U",  nothing happened.  I also tried doctoring, novacomd popped up with "Serviced Removed" message, and would not connect.
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H2O
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« Reply #15 on: March 02, 2010, 02:13:15 AM »
Quote from: cujaflow on March 02, 2010, 01:43:58 AM
Quote from: H2O on March 01, 2010, 09:41:54 PM
Quote from: cujaflow on March 01, 2010, 09:27:49 PM
Quote from: H2O on March 01, 2010, 07:31:07 PM
Quote from: cujaflow on March 01, 2010, 04:53:56 PM
I am trying to reinstall Preware, but I am not having any luck.  I have tried to install it from 4 different computers, 1 Mac, Windows 7, XP, and Vista.  No luck.  My pre wont connect to the computers.  I believe I followed directions correctly.  Basically my phone is not communicating with the computers.  I cannot use WebOSDoctor, or save the files to do full erase.  No preware = missing updates & patches for apps I use.  Can anyone help?

You can access usb mode by pressing orange+sym+"U". As for doctoring your phone, below is way for you to do that as well.

- Pull the battery
- Plug into computer USB
- Hold the UP volume button (don't let go)
- Power on the Pre
- USB symbol should appear
- Let go of Volume button
- Run WebOS Doctor

Thank you for the help.  I tried doctoring my phone last night, but it never connects to the phone.  When I connect the phone thru the usb to the computer, I no longer get any options.  The only change is that it looks like it is charging.  Then i get an error message saying the device malfunctioned.  Could that be the issue?  If so, how do I fix that. 

Here is what I've done so far:

I downloaded WebOS Quick Install v.301
- Installed and it automatically installs and runs WebOS Doctor
I have Java 1.6 running and verified
Novacomd was established, (however, after getting a No Device Detected message I tried to install manually through options in Preware.  I get a message saying Serviced Removed)

Any thing else I can do?

Try doctoring it as outlined above

I tried orange+symbol+"U",  nothing happened.  I also tried doctoring, novacomd popped up with "Serviced Removed" message, and would not connect.

I just read what I posted and I made a mistake.

- turn the phone off
- hold down the UP volume button
- plug the phone into the wall, a usb symbol should appear on the screen
- unplug the cable from the wall and plug it into the computer
- run webos doctor

That should do the trick, sorry about any inconvenience I may of caused. I'm not sure why it won't go into usb mode when pressing orange+sym+u after its plugged into the comp. It's worked for me in the past but I havent tried it since the last update.

EDIT: just tried it and it still works
« Last Edit: March 02, 2010, 02:17:30 AM by H2O » Logged
cujaflow
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« Reply #16 on: March 02, 2010, 12:12:55 PM »
Quote from: H2O on March 02, 2010, 02:13:15 AM
Quote from: cujaflow on March 02, 2010, 01:43:58 AM
Quote from: H2O on March 01, 2010, 09:41:54 PM
Quote from: cujaflow on March 01, 2010, 09:27:49 PM
Quote from: H2O on March 01, 2010, 07:31:07 PM
Quote from: cujaflow on March 01, 2010, 04:53:56 PM
I am trying to reinstall Preware, but I am not having any luck.  I have tried to install it from 4 different computers, 1 Mac, Windows 7, XP, and Vista.  No luck.  My pre wont connect to the computers.  I believe I followed directions correctly.  Basically my phone is not communicating with the computers.  I cannot use WebOSDoctor, or save the files to do full erase.  No preware = missing updates & patches for apps I use.  Can anyone help?

Thanks for all the advice.  Im gonna take my phone into Sprint.  Last night phone took a crap on me.  It freezes and wont reboot unless I take the battery out.  I tried Orange, Symbol, R and  holding the power button.  Nothing working.  I also have a permanent "Too many cards" error, but nothing is open.  Sucks that I lose all my pics and videos though.  Thanks again.

You can access usb mode by pressing orange+sym+"U". As for doctoring your phone, below is way for you to do that as well.

- Pull the battery
- Plug into computer USB
- Hold the UP volume button (don't let go)
- Power on the Pre
- USB symbol should appear
- Let go of Volume button
- Run WebOS Doctor

Thank you for the help.  I tried doctoring my phone last night, but it never connects to the phone.  When I connect the phone thru the usb to the computer, I no longer get any options.  The only change is that it looks like it is charging.  Then i get an error message saying the device malfunctioned.  Could that be the issue?  If so, how do I fix that. 

Here is what I've done so far:

I downloaded WebOS Quick Install v.301
- Installed and it automatically installs and runs WebOS Doctor
I have Java 1.6 running and verified
Novacomd was established, (however, after getting a No Device Detected message I tried to install manually through options in Preware.  I get a message saying Serviced Removed)

Any thing else I can do?

Try doctoring it as outlined above

I tried orange+symbol+"U",  nothing happened.  I also tried doctoring, novacomd popped up with "Serviced Removed" message, and would not connect.

I just read what I posted and I made a mistake.

- turn the phone off
- hold down the UP volume button
- plug the phone into the wall, a usb symbol should appear on the screen
- unplug the cable from the wall and plug it into the computer
- run webos doctor

That should do the trick, sorry about any inconvenience I may of caused. I'm not sure why it won't go into usb mode when pressing orange+sym+u after its plugged into the comp. It's worked for me in the past but I havent tried it since the last update.

EDIT: just tried it and it still works
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string97bean
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Posts: 637
« Reply #17 on: March 02, 2010, 12:14:17 PM »
Sounds like a bad cable if you only get a charge option.  Try and use another cable and see what happens.
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cujaflow
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Posts: 69
« Reply #18 on: March 03, 2010, 01:08:25 AM »
So I took my phone to Sprint today and everything is working fine.  They told me they doctored it.  They said the phone crashed because of all the apps I had on it, which I am skeptical of.  I still had 5.9GB of memory left.  I am curious how many apps you guys typically have on your Pre?
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H2O
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« Reply #19 on: March 03, 2010, 01:19:53 AM »
Actually it's entirely possible that any third party apps, patches, or themes you had installed on your phone caused the crashing. I have 112 apps on my pre and it's running like a champ.
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cujaflow
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Posts: 69
« Reply #20 on: March 03, 2010, 01:24:53 AM »
Quote from: H2O on March 03, 2010, 01:19:53 AM
Actually it's entirely possible that any third party apps, patches, or themes you had installed on your phone caused the crashing. I have 112 apps on my pre and it's running like a champ.

Okay.  Thanks for your input.  I guess i just need to be careful.

I hate to continue my rant, but I'm getting a little frustrated.  I was able to install Preware.  But now it seems that my computer only recognized my Pre that one time.  I tried plugging into Quick Install again, computer gives me the "device malfunction" error again. 

Does anyone know why I might keep getting this problem?
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H2O
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« Reply #21 on: March 03, 2010, 03:38:43 AM »
It sounds like stringbean might be right. You might have a bad cable.
« Last Edit: March 03, 2010, 03:53:10 AM by H2O » Logged
rhaya96
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« Reply #22 on: March 08, 2010, 04:18:47 PM »
I have a completely new question that relates to the initial post - I think. I just got my pre last week and I updated it when I got it. But I can't get my my pre to sync with my outlook calendar. It has the palm account as the default and wont let me add the outlook because that POP account is already being used for my emails as well. Also, with my email, it isnt syncing according to schedule and when it does there is  'caution triangle' there all the time now. Any thoughts?
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string97bean
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« Reply #23 on: March 09, 2010, 08:57:56 AM »
Outlook calendar sync is only available if you are using Exchange, and it doesnt sound like that is your situation.

Which account is giving you the triangle error?  Most times when I have gotten this error, I have removed then recreated the account and then it works, but this was mostly with yahoo mail.
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Subject Started by Replies Views Last post
webOS 1.1.0 Now Live « 1 2 ... 5 6 »
General WebOS Discussion 		H2O 64 4895 Last post July 28, 2009, 05:06:23 AM
by Blacklight
Live streaming TV for the pre
Palm Pre Discussions (Sprint) 		BigMoneyBruce 1 702 Last post November 25, 2009, 10:31:35 PM
by onthehunt
WebOS 1.4 Now Live!
General WebOS Discussion 		H2O 8 826 Last post February 27, 2010, 11:06:15 PM
by H2O
No more NFL Live!!
Application Discussion and Download 		cujaflow 1 506 Last post March 11, 2010, 06:17:31 AM
by string97bean
WebOS 1.4.1 Now Live for O2, Movistar, Sprint
General WebOS Discussion 		H2O 0 739 Last post March 31, 2010, 05:04:32 PM
by H2O




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